Terms and condition

📑 Terms and Conditions

By purchasing from Zarwaaz, you agree to the following Terms of Service. Please read them carefully before placing your order.

1. Acceptance of Terms

By completing a purchase on our website or through our official WhatsApp, you automatically agree to Zarwaaz’s Terms and Conditions, Privacy Policy, Return & Exchange Policy, and Shipping Policy.

2. Website Use & Information

We aim to keep all product descriptions, prices, and images accurate and up to date. However:

  • Minor errors may occur (we'll notify you if your order is affected)
  • Product colors may vary slightly due to lighting or device screen settings
  • Sizing is approximate and may vary slightly depending on fabric or fit
  • All products are subject to availability at the time of dispatch
  • Delivery timelines are estimates, not guarantees

3. User Responsibility

You are responsible for:

  • Providing accurate personal and delivery information
  • Keeping your login and contact details secure (if applicable)
  • Confirming your order via WhatsApp or call when contacted

4. Purchasing from Zarwaaz

The process of ordering from Zarwaaz includes the following steps:

  1. Adding items to your cart
  2. Entering contact and delivery information
  3. Choosing a payment method
  4. Confirming the order

Once your order is received, we will send an order acknowledgment via WhatsApp or email. This is not a confirmation of dispatch.
Your order is only considered accepted once we ship the item and send a final confirmation message or email with tracking details.

We reserve the right to cancel any order that appears incomplete, suspicious, or violates our policies (e.g., repeated order rejections or misuse of COD).

5. Product & Promotion Availability

  • Not all online items are available at the same prices during sales or promotions
  • Items purchased on sale are not eligible for exchange unless damaged or incorrect
  • Discount codes are single-use and not re-issued if used on returned/exchanged orders

Thank you for shopping with Zarwaaz — The Art of Dressing Well.

We reserve the right to update or change these terms at any time. Any revisions will apply to all new orders and be posted on this page.

For questions, contact us at:
📧 zarwaaz.info@gmail.com

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